FAQs

REGISTRATION

• How do I register for the SASE National Convention?

Click here to be directed to the Professional Registration Page 

•  How much does registration cost?

Click here to see the Professional Registration Pricing Information

If you require an invoice for multiple tickets, please contact pro@saseconnect.org

• When is the deadline to register for the convention?

Late tickets are available before September 29th 2023.

• Do I have to register individually, or can my organization register a whole group?

For Pro, there is a “Buy 10 get 1 Free” group package available for purchase through September 14. Contact pro@saseconnect.org for more information regarding the discount or to purchase any quantity of registrations in bulk.

• What is the refund policy?

The SASE PRO Conference and Convention Cancellation Refund Policy is as follows:

NO CREDIT CARD PROCESSING FEES ARE REFUNDABLE.

Registrations canceled on or before September 14th are refundable but subject to a $75 administrative fee. Registrants canceling on or after September 14th will not receive a refund. The refund and cancellation policy will not be waived.

Registration fees may be transferred to another individual; a written request must be sent to pro@saseconnect.org prior to 7 days of the start of the conference. The request must be from the registrant and contain the full name, email and phone number of the person to whom the registration is to be transferred. Requests received after this time cannot be completed. If a registration code has been used for a canceled registration, the organization or company distributing the code will be credited with an additional use. A monetary refund will not be issued for registrations paid using a code.

Refunds for additional purchases and/or tours are subject to the cancelation and refund policies of the 3rd party vendors/businesses. In the event SASE must cancel the conference due to unforeseen circumstances, SASE will refund the original ticket price. The refund and cancellation policy will not be waived. SASE does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging. 

• I am having trouble registering or have questions. Who should I contact?

Please email pro@saseconnect.org and include a detailed description of the problem and any relevant screenshots. 

GENERAL INFORMATION

• Where will SASE Connect 2023 be held?

SASE Connect 2023 will take place at the Georgia World Congress Center and the Omni Atlanta Hotel CNN Center.

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Georgia World Congress Center - Building A

285 Andrew Young International Blvd NW,

Atlanta, GA 30313

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Omni Atlanta Hotel CNN Center

100 CNN Center

Atlanta, CA 30303

• How do I check in on the day of the Convention?

All attendees can use a photo ID to pick up their badge at registration. The hours for the Registration are available on the conference app. Attendees will be able to pick up their badges at GWCC (Georgia World Congress Center).

• Is there a dress code?

The SASE Professional Conference is a professional workshop and networking event. Business casual attire is highly recommended. We are encouraging attendees to dress in cultural attire for our Wednesday night Opening Ceremony & Welcome Reception.

• Are there designated areas where I can take a moment to relax during the conference?

There are many resting areas including but not limited to:

• A beautiful outdoor space located on the 4th floor

• A large indoor atrium with some seating areas in the main section of the GWCC

• The Omni lobby which has a seating area

If you stay with the Omni, you are also able to access your hotel room within minutes from the Convention Center which makes the Omni a great and convenient stay.

• Does the hotel and/or conference center have free WiFi?

If you are a member of the Omni Loyalty program and have room there, there is free in-room wifi. There is also wifi in the common space of the GWCC

• Where and how do I pick up my badge?

The Convention Registration Desk is located in the GWCC on Level 4.  You can access a walkway from the North Tower of the Omni Hotel on Level M2.

You will need your photo ID along with your smiling face.

• How can we select sessions during the Conference?

Registrants may access the event app here to select specific sessions. Note that the 9:20am morning workshops on Thursday and Friday are space-limited and WILL require pre-selection.

• Where can I park?

The Georgia World Congress Center has event parking available. You can reserve parking here: https://gwcc.parkingguide.com/ 

HOTEL & TRANSPORTATION

• How do I get to the hotel from the airport?

While hotel shuttles are not available, the MARTA is a very affordable option.  It is about $2.50 from the airport to the hotel.  We do not recommend using the MARTA if you are traveling alone or late at night.  Take the train from the airport to the Five Points Station.  The hotel is about a 10 minute walk from the station.  You can refer to the MARTA website for exact directions. Please be aware that there will be construction taking place with the MARTA; more information can be found here. 

RideShares are also available, but be mindful of surge and other charges before booking your fare. You might also want to check out taxi rates as they are more protected from additional fees (but not completely).

• How much is parking at the hotel?

Omni hotel only offers valet parking. Valet parking is a flat overnight fee of $55 for regular size vehicles and $60 for full size vehicles (ex. SUVs, trucks, etc.). There are also other public parking garages nearby.

• Why should I join the Omni Loyalty Program?

The Omni Loyalty Program is a free service that provides access to perks such as complimentary in-room wifi, a daily beverage and express checkout. All you need is an email and phone number to sign up and the account can be used at any Omni location.  You can learn more and sign up here.

• Why should I stay at the Omni Hotel?

There are many reasons to stay at the Omni Hotel including but not limited to:

• The hotel is attached to the Georgia World Congress Center.

• The loyalty program provides benefits.

• The location is across from Olympic park with restaurants and attractions all within walking distance.
  
  

• Is there a conference rate offered by Omni hotel?

Yes. There are a limited number of rooms available.  Click on “Book Your Room” on this website. 

HEALTH & SAFETY

• Are there health protocols?

Health protocols will not be finalized within 4 weeks of the convention to ensure that SASE is following the most current recommendations possible. 

OTHER

• Can I transfer a badge?

See above answer to “What is the refund policy?”

• Can I take photos or video?

Yes, unless a presenter has posted that photos and/or videos are prohibited.

• Do you have any accommodations for those with mobility impairments?

The building is ADA friendly.

• I've moved since purchasing my badge. Will that affect my registration?

No.